Refund & Cancellation Policy

Our products are digital and can be copied once delivered, so we cannot take them back. For this reason, refunds are limited to the situations below.

You are eligible for a full refund if

• You paid but we did not send your products within 48 hours, and you ask for a refund.
• You were charged twice for the same order.
• The files or links we sent do not work and we cannot fix or replace them within 3 days of you telling us.
• You received a different product from the one you paid for and we cannot send the correct one.

Refunds are not given if

• The products have been delivered and work as described.
• You changed your mind or bought the wrong product after delivery.
• The issue is caused by your device or software not supporting a standard file format.

Cancellation

You can cancel an order for a full refund before we have sent your download links. Contact us with your order ID as soon as possible. Once the links are sent, the order cannot be cancelled.

How to ask for a refund

Email swagcentral012@gmail.com or WhatsApp +91 9821774565 within 7 days of your order, with your order ID and the reason. You can find your order ID in your confirmation email or in My Orders.

Refund timeline

Approved refunds are made to your original payment method through PayU. After we approve it, the money usually reaches your account within 5–7 working days, depending on your bank.